1. Eligibility for Refunds Unused Keys: Refundable within 7 days of purchase if the key has not been activated or revealed. Invalid/Defective Keys: Eligible for a free replacement or full refund (verified by our team within 48 hours). Non-Refundable: Keys marked as “Used” or “Activated” (per developer/licensor policies). Orders older than 7 days (except for invalid keys, which are covered under our Guarantee). 2. How to Request a Refund Contact support via: Email: [email protected] WhatsApp: +44 7362016512 Provide: Order number. Proof of issue (e.g., screenshot of activation error). We’ll respond within 24–48 hours with next steps. 3. Refund Process Approved Refunds: Processed within 3–10 business days, depending on your payment method. Credit/debit cards: 3–5 days. Refund Method: Issued to the original payment source. 4. Exceptions Fraudulent Claims: If we detect abuse (e.g., false “invalid key” claims), refunds will be denied and accounts suspended. Bulk Orders: Refunds for 10+ keys require prior approval. 5. Our Guarantee All keys are 100% genuine at purchase. If a key is invalid due to our error, we’ll: Replace it immediately or Refund you in full—no questions asked. 6. Contact Us For disputes or urgent issues: Email: [email protected] WhatsApp Chat: +44 7362016512